All Pets Are Kids products are manufactured in the United States.

Yes we're on Amazon! That said, the best deals and our full customer support experience are on our website petsarekidstoo.com — that's where we'd recommend ordering from.

Yes — all Pets Are Kids products are backed by a 90-day money-back satisfaction guarantee.

The lot number (also called batch number) is printed on the bottom or side of the product packaging. It is a series of letters and numbers that helps us identify the production batch.

Yes — our Mushroom Chews are vet-approved and developed with veterinary nutritionists. Each batch is tested for purity and potency, made in the USA with therapeutic-grade ingredients, no preservatives, no fillers.

You can do by clicking the link you receioved in your shipping confirmation email or by visiting our order tracking page.

The discount varies by product. Some go up to 20% off.

It depends for each product. I highly recommend checking our product catalog.

You can select a one-time purchase option at checkout — just make sure to choose 'One-time purchase' instead of 'Subscribe & Save' on the product page.

We don't have a military-specific discount, but every customer saves 10-20% (even more!) plus free shipping with our Subscribe & Save program — no commitment, skip or cancel anytime.

Yes! You can add any product to your subscription! Just log into your account and manage your subscriptions from there. You can add products as a recurring
subscription or a one-time add-on.

Once approved, refunds typically take 5–7 business days to appear on your original payment method. You'll receive an email confirmation when it's processed.

Once cancelled, you won't be charged for any new orders going forward. Any orders already placed, paid for, or in fulfillment before your cancellation will still be processed and shipped. You can reactivate your subscription anytime from your account.

Yes, we do.

At this time, we do not ship to PO boxes. Please provide a residential or business street address when placing your order so we can get your pup’s goodies delivered smoothly.

We're unable to ship to APO/FPO addresses at this time. We can only deliver to standard U.S. street addresses.

We only ship within the United States only. We're not currently able to deliver outside the U.S.

Orders ship within 1–3 business days. Once shipped, delivery via USPS takes 3–7 business days. You'll receive a tracking email when your order ships.

A delivery exception means the carrier encountered an issue delivering your package — for example, a failed delivery attempt, address problem, or the package is being returned. The fastest way to resolve this is to contact your carrier directly with your tracking number:

• USPS: 1-800-275-8777
• UPS: 1-800-742-5877
• FedEx: 1-800-463-3339
• DHL: 1-800-225-5345

If you've already contacted your carrier and the issue isn't resolved, share your order number and email here and our team will step in to help.

We ship with multiple carriers depending on your location and the product ordered. You'll receive a tracking number by email as soon as your order ships — the tracking link will
show you the carrier and live status of your delivery.

We accept all major credit and debit cards, PayPal, Google Pay and Shop Pay.

Clink this link to visit your account or through the navigation menu at the top.

Password not required. You will receive an email with a one-time code.

You can reach our team at hello@petsarekidstoo.com. We respond within 24–48 hours.

Yes! You can reach us at 844-747-7387. Please note our phone line is voicemail-only — leave a message and our team will get back to you within 24–48 hours. You can
also reach us anytime at hello@petsarekidstoo.com or right here in chat.

Your friend receives 20% off their first qualifying subscription order over $70.

The referred friend must be a new customer who has not previously made a purchase with Pets Are Kids and must meet a minimum spend of $70 (before taxes, shipping, and discounts) for the referral to qualify.

Self-referrals, duplicate accounts, or any other abusive behavior are not permitted and may result in disqualification from the program.

You'll receive a one time use discount code for $15 after your friend's order has shipped. It may not be transferred or combined with other offers.

Your $15 store credit expires 6 months from the date it’s issued.

You’ll be notified via email once your friend’s order qualifies and your $15 store credit has been issued.

Mushroom Chews are formulated specifically for dogs and haven't been tested for feline use. If you'd like to give them to your cat, please consult your veterinarian first.

Mushroom Chews are recommended for dogs 12 months and older. For puppies under 12 months, please check with your vet first.

Most customers notice early signs of improvement within 90 days of consistent daily use, while more noticeable results typically develop after 6 months. Results vary depending on your dog's condition, weight, and how consistently you give the chews.

Our Mushroom Chews are formulated with Nammex Real Turkey Tail™ — the industry's premium mushroom ingredient — along with Reishi, Lion's Mane, Chaga, Maitake, Shiitake, Cordyceps, and Turmeric Extract 95%. These functional mushrooms are specifically chosen to support immunity, mobility, spine and disc health, inflammation, and neurological function. Many of our customers use Mushroom Chews as part of their IVDD support routine. As always, we recommend checking with your vet for your dog's specific condition and treatment plan.

We recommend checking with your veterinarian before adding any supplement if your dog is on medication. Our Mushroom Chews are generally well-tolerated, but your vet knows your dog's specific health needs best — especially if they're on immunosuppressants or blood thinners, which can interact with turmeric.

All mushrooms in our chews are 100% fruiting body — including the Real Turkey Tail™. We do not use mycelium.

No — Mushroom Chews are not recommended for pregnant or lactating dogs. Please consult your veterinarian for appropriate options during pregnancy and nursing.

We use a 7-mushroom blend (Turkey Tail, Reishi, Lion's Mane, Chaga, Maitake, Shiitake, Cordyceps) — more comprehensive than most competitors — featuring 100% fruiting body and Nammex Real Turkey Tail™. Made in GMP-compliant, SQF-certified USA facilities. 90-day money-back guarantee. We're also a proud sponsor of the Animal Cancer Foundation.

Store in a cool, dry place in the original container, away from children and pets when not in use.

It has a light, fresh Kiwi fruit fragrance.

Yes — our Oatmeal Shampoo is gentle enough for puppies and kittens, soothing sensitive skin while keeping coats clean and fresh.

Yes — it's tear-free and won't cause eye or ear irritation during bath time.

Yes — it contains aloe vera, baking soda, oatmeal soap, and essential vitamins to soothe itchy skin and hot spots. Ideal for dogs and cats with sensitive skin or allergies.

Yes — our Oatmeal Shampoo is safe for both dogs and cats, including kittens and puppies.

Wet your pet's coat with warm water, massage into a rich lather from head to paws, and leave in for 5 minutes before rinsing.

Yes, it is biodegradable and safe to rinse down the drain in normal use amounts.

Two ways — we recommend both daily. (1) Spray directly into your pet's mouth: gently pull back the lip and spray along the gum line, twice on each side. (2) Add 3–5 sprays to a quart of fresh drinking water. Clean the bowl daily.

The spray is non-hazardous. Small amounts may cause minor mouth or digestive irritation. If a large amount is swallowed, contact your vet right away.

It has a pleasant Peppermint, Spearmint & Honey fragrance that most pets tolerate well.

The risk is very low. We recommend doing a small patch test before first use. If irritation occurs, rinse the area thoroughly with water. If it persists, discontinue use and consult your vet.

For best results, avoid giving food or water immediately after application — this lets the active ingredients work along the gum line.

For IVDD (near-infrared setting), simply press the power button — you should see a green light. Put it on your dog and you're all set. The hold-for-3-seconds option activates a different setting.

It comes in one universal size for small to medium dogs and cats. Measurements: 13.1" neck circumference, 12.4" chest, 21.3" back length. We recommend measuring your pet before purchasing.

No longer than 30 minutes on the same area per session.

Water-resistant but not waterproof. Clean with a slightly damp cloth or dry towel only — do not submerge or machine wash.